Privacy Policy

1- Introduction

Welcome to HA Consultancy. We are committed to safeguarding your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website , become a client, or grant us access to your systems as part of delivering our services, including the use of Dynamics 365 Business Central, Dynamics 365, FieldIU, Power BI, and Power Platform.

2- Information We Collect

Depending on your interaction with us, we may collect the following information:

  • Contact Information: When you reach out to us through our Contact Page, email, or phone, we collect your name, email address, phone number, and any information you include in your message.
  • Business Information: As a client, we may collect relevant business data, technical information, and access credentials for systems you permit us to manage or integrate, including Dynamics 365 Business Central, Dynamics 365, FieldIU, Power BI, and Power Platform.
  • Usage Data: We gather data related to your interaction with our website, such as IP addresses, browser types, and usage behavior through cookies and similar technologies.

3- How We Use Your Information

We utilize the information we collect for the following purposes:

  • Communication: To respond to your inquiries and provide relevant information, whether you are a visitor, potential client, or partner.
  • Service Delivery: For clients and partners, we may access your systems, such as Dynamics 365 Business Central, Dynamics 365, FieldIU, Power BI, and Power Platform, to provide data analysis, system implementation, integration, and consultancy services.
  • System Access: With your explicit consent, we access and manage your IT systems to deliver our services. We strictly adhere to confidentiality agreements and security protocols while accessing your business data and systems.
  • Service Enhancement: To improve our services based on user feedback and website usage data.

4- Data Processing and Storage

We process and store your data for the purpose of delivering services such as:

  • Client and Partner Data: When providing business solutions, we access and process your data in platforms such as Dynamics 365 Business Central, Dynamics 365, FieldIU, Power BI, and Power Platform. We ensure that data is processed securely and only for the purposes outlined in this policy and any contractual agreement.
  • Secure Data Storage: All your data is stored securely within our systems. It will not be shared with third parties unless legally required or agreed upon in your contract with us.

5- Data Protection

We take robust steps to protect your data at every level. Our data protection measures include:

  • Advanced Security Protocols: We employ encryption technologies, multi-factor authentication, and secure access controls to ensure data safety.
  • System Security: When we access your systems, we use secure connections, encrypted channels, and follow strict internal security protocols to prevent unauthorized access.
  • Compliance with Industry Standards: We ensure that our data protection practices meet or exceed industry standards, protecting the confidentiality, integrity, and availability of your data.

6- Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Request restrictions on how we process your data.
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at info@ha-consultancy.com.

7- Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed.

8- Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

HA Consultancy  

+971552522178

dubai@ha-consultancy.com

Hamwi Computer Software L.L.C
1190 Ibn Battuta Gate office tower, Sheikh Zayed Road Dubai, United Arab Emirates